Loeber Motors Recognized with 2025 J.D. Power Dealer of Excellence Award

Luxury car dealerships don’t earn a reputation for excellence overnight. It takes decades of experience, a commitment to service, and a genuine passion for the brand they represent. In March 2026, Loeber Motors received one of the highest honors a Mercedes-Benz dealership can achieve when the Lincolnwood showroom was officially named a 2025 Mercedes-Benz “Best of the Best” dealer. The recognition places Loeber Motors among the top Mercedes-Benz retailers in the United States. For drivers across Chicago and the North Shore, it simply confirms what many loyal customers already know: Loeber Motors delivers a level of service that matches the engineering and prestige of the vehicles themselves. The award also arrives at a particularly meaningful moment. In 2026, Loeber Motors celebrates 90 years as a family-owned dealership, an extraordinary milestone in an industry where few businesses last even half that long. What the Mercedes-Benz “Best of the Best” Award Represents Every year Mercedes-Benz evaluates dealerships across the country to identify those performing at the highest level. The “Best of the Best” Award goes far beyond sales numbers. It recognizes dealerships that deliver excellence across every part of their operation. That includes customer satisfaction, new vehicle sales, certified pre-owned performance, parts and service operations, leadership, and overall brand representation within the market. In other words, the award measures how well a dealership truly represents the Mercedes-Benz experience from start to finish. For Loeber Motors, the recognition reflects a complete approach to customer care. From the moment someone walks into the showroom to years of ownership and service visits, the goal is to make every interaction feel smooth, professional, and unmistakably premium. A Chicago Automotive Legacy Spanning 90 Years While the award celebrates current performance, the story behind Loeber Motors stretches back nearly a century. Loeber Motors first began serving Chicago drivers in 1936. Over the decades, the dealership grew alongside the luxury automotive market while remaining firmly rooted as a family-owned business. Today the dealership group is led by third-generation family member Michael Loeber, who continues the tradition of family leadership and community involvement that has defined the company since the beginning. The Lincolnwood campus just outside Chicago’s city limits is home to three respected luxury brands: Mercedes-Benz, Mercedes-Benz Vans, and Porsche. Bringing these brands together in one location allows customers to explore everything from luxury sedans and performance vehicles to commercial vans while experiencing the same consistent level of service. Reaching the 90-year milestone places Loeber Motors in rare company. Few dealerships anywhere in the country can point to that kind of longevity, and it speaks volumes about the trust generations of Chicago drivers have placed in the organization. A Culture Built Around Customer Experience For Michael Loeber and the team behind the dealership, the Best of the Best recognition ultimately comes down to people. “It has been a privilege to be a Mercedes-Benz dealer for over 68 years, and it is an absolute honor to receive this incredible award as we celebrate 90 years in business in 2026,” said Michael Loeber, President of Loeber Motors. Rather than focusing on one-time transactions, the dealership has long prioritized building relationships with customers that last for years. Many families throughout Chicago’s North Shore and surrounding communities have purchased multiple vehicles from Loeber Motors and continue returning for both sales and service. That kind of loyalty doesn’t happen by chance. It’s built through knowledgeable staff who understand Mercedes-Benz technology, transparent financing options, and reliable service long after the vehicle leaves the showroom. For many drivers, the dealership experience shapes how they feel about a brand. Loeber Motors has made it a priority to ensure every interaction reflects the premium reputation associated with Mercedes-Benz. Service Expertise That Supports Mercedes-Benz Ownership A key part of the Best of the Best evaluation focuses on service and maintenance operations. Modern Mercedes-Benz vehicles feature advanced engineering, from hybrid powertrains to sophisticated driver-assistance systems. Keeping those systems performing at their best requires highly specialized knowledge. Loeber Motors supports its service department with factory-trained technicians, advanced diagnostic equipment, genuine Mercedes-Benz replacement parts, and continuous technical training. The result is a service experience designed specifically for the brand. Whether a customer owns a Mercedes-Benz sedan, SUV, coupe, or commercial van, technicians at the dealership understand the exact specifications and technology behind each model. Recognition from J.D. Power The Best of the Best Award is only one of several honors Loeber Motors has received in recent years. The dealership has also earned the Platinum J.D. Power Dealer of Excellence Award seven times. This program is based on verified customer feedback and measures how well dealerships perform during both the sales and service experience. Repeatedly earning Platinum status shows that the dealership consistently delivers strong results in areas such as sales professionalism, clear communication, transparency during the purchasing process, and service department performance. For drivers researching where to purchase or service a luxury vehicle, awards like these offer additional confidence that they are working with a trusted dealership. Why Awards Matter for Customers Industry recognition isn’t just about prestige for dealerships. It also signals something important to customers. Awards like Best of the Best indicate that a dealership maintains high operational standards and prioritizes the customer experience. Drivers can expect knowledgeable staff, consistent service quality, and an environment that reflects the luxury positioning of the brand. For buyers considering vehicles such as the Mercedes-Benz GLE SUV, the Mercedes-Benz S-Class, or the Mercedes-Benz GLC, the dealership experience plays a major role in overall ownership satisfaction. Recognition from Mercedes-Benz helps ensure those expectations are met. Serving Chicago and the North Shore The Loeber Motors campus in Lincolnwood is ideally located to serve drivers throughout the Chicago metropolitan area. Situated at 4255 W. Touhy Avenue and 7101 N. Lincoln Avenue, the dealership sits just minutes from Chicago’s North Shore suburbs and only blocks from the city limits. Customers regularly visit from Evanston, Skokie, Wilmette, Glenview, Highland Park, and neighborhoods throughout downtown Chicago. For many drivers, Loeber Motors has become a destination dealership worth traveling to for a premium buying and ownership experience. Looking Ahead to the Next Chapter The automotive world is entering a period of rapid transformation. Electrification, advanced driver assistance systems, and new mobility technologies are shaping the next generation of vehicles. Mercedes-Benz continues to lead in areas such as luxury electric vehicles, intelligent safety systems, and advanced infotainment technology. Dealerships like Loeber Motors play an important role in helping customers explore and understand these innovations. From introducing drivers to the brand’s EQ electric lineup to supporting advanced vehicle technology through specialized service expertise, the dealership remains focused on the future. At the same time, the values that built the company over the past nine decades remain unchanged: trust, service, and a genuine passion for exceptional vehicles. Experience the Loeber Difference For Michael Loeber, the Best of the Best recognition reflects the collective effort of the entire dealership team. “We are thrilled to have such a dedicated and tenured staff on board at Loeber Motors,” he said. “We consider this a team accomplishment. We did it together.” For drivers throughout Chicago and the North Shore, Loeber Motors continues to provide everything needed for luxury vehicle ownership, from exploring the latest Mercedes-Benz models to maintaining them for years of confident driving. As the dealership celebrates both a national award and a 90-year milestone, one thing remains clear: Loeber Motors remains committed to delivering the level of excellence Mercedes-Benz drivers expect.

Every Mercedes-Benz SUV shopper walking onto the Loeber Motors lot this fall eventually narrows the field to a version of the same question: the GLC that handles like the sedan it's built alongside, or the GLE that has the room a growing family or a loaded trunk actually needs. Both wear the three-pointed star. Both get 4MATIC® all-wheel drive. The difference comes down to scale. Check Out: Latest Mercedes GLC Inventory The GLC rides on a 113.1-inch wheelbase and stretches 185.7 inches overall, numbers that make it easy to park in a North Shore garage built decades before SUVs this size were common. Cargo space runs 21.9 cubic feet behind the rear seats, expanding to 56.3 cubic feet with those seats folded down. That's enough for a Costco run or a weekend bag for two, and for buyers whose SUV mostly handles the Edens Expressway commute and the occasional Fox River Valley day trip, it's rarely a limiting number. The GLE steps up in every dimension that matters to a bigger household. Its wheelbase runs to roughly 117.9 inches, and overall length reaches close to 194 inches, nearly a foot longer than the GLC. Cargo space starts at 22.25 cubic feet behind the standard second row, climbs to 29 cubic feet with the optional power-adjustable second row, and reaches 72.6 cubic feet with that row folded flat. For a family loading up for a Door County weekend or hauling gear for a season of youth sports out of a North Shore driveway, that difference between 56.3 and 72.6 cubic feet is the one that actually decides a purchase. Both SUVs get the new Mercedes-Benz Operating System, MB.OS, for 2027, which brings a faster, more capable version of MBUX to either dashboard along with an AI voice assistant that learns a driver's habits over time. Neither model gives up anything on the technology side to the other; the GLC's third-generation MBUX and the GLE's MB.OS run on comparably modern hardware, so a buyer choosing the smaller SUV isn't settling for an older infotainment experience. Read More: Why a Certified Pre-Owned Mercedes-Benz EQS Makes Perfect Sense in Chicagoland Where the two diverge again is in what's underneath. The GLC's core engine lineup centers on the GLC 300's turbocharged four-cylinder, tuned for the kind of daily efficiency that matters on a car doing five days a week of Chicagoland commuting. The GLE, particularly in its new AMG GLE 53e HYBRID form, brings a 3.0-liter turbocharged inline-six paired with an electric motor for a combined 577 horsepower and 553 lb-ft of torque, enough for a 4.4-second run to 60 mph in a vehicle that can also carry seven passengers when the optional third row is specified. That's a genuinely different kind of SUV than the GLC is trying to be, built for buyers who want a three-row family hauler that still drives like something with a Mercedes-AMG badge on it. 4MATIC® ties both SUVs together in a way that matters more once the Chicagoland forest preserves start losing their leaves. The system has been a core part of Mercedes-Benz engineering for more than 120 years, refined continuously since the 4MATIC® name itself arrived in 1985, and it stays continuously engaged rather than waiting for a wheel to slip before sending torque where it's needed. On both the GLC and GLE, 4MATIC® integrates directly with the standard Electronic Stability Program for what Mercedes-Benz describes as maximum effectiveness in corners and slippery conditions, though the system can't overcome the basic physics of standard all-season tires on packed snow. Mercedes-Benz is explicit on that point in its own published guidance: best performance in snow is obtained with winter tires, a detail Loeber Motors walks every 4MATIC® buyer through regardless of which body style they choose. Towing capability separates the two further for buyers heading toward a North Shore marina or up to a lake house for the season. The GLE's larger frame and available towing packages put real boat-and-trailer capability within reach in a way the GLC, built on a smaller platform, generally isn't intended to match. For a buyer who never tows anything heavier than a bike rack, that difference rarely factors into the decision at all. What ultimately separates a GLC buyer from a GLE buyer isn't badge snobbery or price alone, it's how much SUV a household actually needs to live with every day. Buyers commuting alone or as a couple, parking in tighter North Shore or Glencoe garages, and rarely filling the cargo area past a weekend's worth of luggage tend to find the GLC does everything they need without the extra length. Buyers hauling kids, gear, and the accumulated cargo of a full family life, particularly those eyeing the GLE's available third row, find the extra foot of length pays for itself the first time they need it. Loeber Motors keeps both SUVs on the lot specifically so that comparison happens behind the wheel rather than on a spec sheet, since a fifteen-minute back-to-back test drive tends to answer the size question faster than any cargo number can. Quick Answers Cargo Space (GLC): 21.9 cu ft behind rear seats / 56.3 cu ft folded Cargo Space (GLE): 22.25–29 cu ft behind rear seats / 72.6 cu ft folded Wheelbase: GLC 113.1 in / GLE approx. 117.9 in Overall Length: GLC 185.7 in / GLE approx. 194 in All-Wheel Drive: 4MATIC® standard across both lineups Frequently Asked Questions What's the main difference between the GLC and GLE? Size and capability. The GLE is nearly a foot longer than the GLC, with significantly more cargo room, an available third row, and stronger towing capability, while the GLC offers a more compact footprint for easier parking and daily driving. Does the GLE offer a third row of seating? Yes, an optional third row is available on the GLE, expanding seating from five to seven, something the GLC's smaller platform doesn't offer. Is 4MATIC® all-wheel drive standard on both SUVs? 4MATIC® is available across the GLC and GLE lineups and integrates with the standard Electronic Stability Program. Mercedes-Benz recommends winter tires for the best performance in snow and ice regardless of trim. Which SUV is better for towing? The GLE generally offers stronger towing capability thanks to its larger platform and available towing packages, making it the better choice for buyers hauling a boat or trailer. Do the GLC and GLE share the same technology? Both get the new Mercedes-Benz Operating System (MB.OS) for 2027, with comparably modern MBUX infotainment and AI voice assistant capability across either model. Expert Summary Choosing between the Mercedes-Benz GLC and GLE comes down to how much SUV a household genuinely needs, not which one carries more prestige. Both share 4MATIC® all-wheel drive and the new MB.OS infotainment platform for 2027, so neither buyer is settling for less technology. The real split is cargo room, seating, and towing: the GLC's tighter footprint suits daily Chicagoland driving and easier parking, while the GLE's extra length, available third row, and stronger towing capability serve families and buyers who regularly load the SUV to its limits. Loeber Motors keeps both on the lot specifically so that decision can be made behind the wheel.

Loeber Motors was proud to sponsor the Lincolnwood Chamber Orchestra for two wonderful September performances: Poland Remembered and iOlé! We're grateful to support the arts and help bring exceptional music and inspiring performances to our Chicago community.