Roadside Assistance

Sign & Drive

Flat tire, dead battery, or out of fuel? The Mercedes-Benz 24-Hour Roadside Assistance Program provides help when you need it the most.

* Please note that in certain unique circumstances, additional charges may apply to Sign & Drive. For certain models (i.e., AMG) which have no spare tire, Roadside Assistance provides inflation of a flat tire after using the vehicle's TIREFIT puncture sealant. For vehicles with a spare tire not in working order, towing and/or additional charges may be required.

Towing

Mechanical issue? We’ll make sure your vehicle is towed to the nearest Mercedes-Benz Certified Collision CenterService Restrictions for full details.

Trip Interruption

Did you miss an important leg of your trip? If your Mercedes-Benz is still under warranty, Trip Interruption provides reimbursement for your documented expenditures, including accommodations and meals under these conditions:

• The breakdown occurs more than 100 miles from your home
• The problem is covered by warranty and renders the vehicle inoperable or unsafe
• Your vehicle remains overnight at an authorized Mercedes-Benz dealership while repairs are being performed

A Mercedes-Benz dealer will reimburse you up to $300 per night** for documented actual lodging, food, and related travel expenses, for a maximum of three consecutive nights from your vehicle's initial disablement.

** All Trip Interruption claims and documentation must be presented to and approved by an authorized Mercedes-Benz dealership. Please see the service department at your local dealer for details.

Other Repairs

In the event that a technicians is called upon for further repairs beyond the complimentary services, and the repair is not covered under any Mercedes-Benz warranty, service and parts charges may be assessed.